Privacy

Privacy Terms and Disclosure

1.Data Protection

The information you have provided is subject to the General Data Protection Act 2018. (The Act)

By signing this document, you consent to us or any company associated with us, for example, product providers or platforms we use to provide you with our services, processing your personal data, both manually and by electronic means.

Your data will be used for the sole purpose of providing financial advice, administration and management.

“Processing” includes obtaining, recording or holding information or data, transferring it to other companies associated with us, such as product providers, the FCA or any other statutory, governmental or regulatory body for legitimate purposes including, where relevant, to solicitors and/or other debt collection agencies for debt collection purposes and carrying out operations on the information or data.

In order to provide services to you we may be required to pass your personal information to parties located outside of the European Economic Area (EEA) in countries that do not have Data Protection Laws equivalent to those in the UK. Where this is the case we will take reasonable steps to ensure the privacy of your information.

The information provided may also contain sensitive personal data for the purposes of the Act, including information that relates to your physical or mental health or condition; the committing or alleged committing of any offence by you; any proceedings for an offence committed or alleged to have been committed by you, including the outcome or sentence in such proceedings.

If at any time, should you wish to withdraw consent, for us or any company associated with us, to processing your personal data or sensitive personal data, please contact The Data Protection Officer Lee Schofield email address ukwaep@gmail.com

or in writing at:

UK Wills & Estate Planning Ltd
489 Chester Road
Manchester
M16 9HF

You may be assured that we and any company associated with us will treat all personal data and sensitive personal data as confidential and will not process it other than for a legitimate purpose associated with the service we will provide you. Steps will be taken to ensure that the information is accurate, kept up to date and not kept for longer than is necessary.

If we provide you with advice, your data will be kept in accordance with Society of Will Writers regulatory expectations, which in some cases mean the duration could be indefinite.

Measures will also be taken to safeguard against unauthorised or unlawful processing and accidental loss or destruction or damage to the data.

Subject to certain exceptions, you are entitled to have access to your personal and sensitive personal data that is held by us.

You will not be charged for us supplying you with such data, however we do reserve the right to apply a ‘reasonable fee’ where requests are deemed excessive.

We will respond to your request as soon as possible and within the maximum time frame of one month.

2.Data Processing

1.     Your data will be lawfully and fairly processed in a transparent manner.

2.     Your data is collected on the grounds of explicit and legitimate purposes only.

3.     We will only ask for your data when necessary, explain if data will be shared and how long it will be kept.

4.     Your data will be accurate, kept up to date and erased, without delay, should your data no longer be required for the purposes to be processed.

5.     Your data will only be retained as long as necessary.

6.     Your data will be secure.

3.Rights of the client

The points below clearly set out the rights each client is entitled to. Please ask us for an explanation of each, should you wish to have more information.

1.     The right to be informed.

2.     The right of access

3.     The right to rectification.

4.     The right to erasure

5.     The right to restrict processing

6.     The right to data portability

7.     The right to object.

8.     Rights to automated decision and profiling.

4.Right to complain

In rare occasions where you believe your data has been wrongfully processed, stored or handled, you have the right to raise a concern with the Information Commissioner’s Office (ICO).

Details on how to do this can be found here:
https://ico.org.uk/for-the-public/raising-concerns/

5.Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. UK Wills and Estate Planning Ltd uses third-parties to provide the services as explained below, and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

UK Wills and Estate Planning uses the following companies :

The Society of Will Writers

The Society of Will Writer Trust Corporation

The Office of the Public Guardian

National Will Safe

6.Safeguarding Measures

UK Wills and Estate Planning Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction.

7.Consequences of Not Providing Your Data

You are not obligated to provide your personal information to The UK Wills and Estate Planning Ltd however, as this information is required for us to provide you with our services or respond to your enquiries, we will not be able to offer some or all our services without it.

8.How Long We Keep Your Data

UK Wills and Estate only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required to keep your information for the time that the will is valid and for a minimum of 6 years plus the current year, after the validity of the will has expired at which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

9. Lodging A Complaint

UK Wills and Estate Planning Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

UK Wills and Estate Planning Ltd

Data Protection Officer: Lee Schofield

489 Chester Road, Old Trafford, Manchester, M169HF

Tel: 07805201314

Email: ukwaep@gmail.com

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Fax: 01625 524 510

Website Complaint Submission: https://ico.org.uk/concerns/handling/